Each Lumea piece comes with a unique Authentication Card. Just scan the barcode and enter your SKU to verify it and unlock its full story.

At Lumea, we dedicate countless hours to understanding the anatomy of the female silhouette. By leveraging advanced 3D modeling tools and innovative techniques, we strive to create garments that embrace and enhance your natural shape.

However, we celebrate individuality—every woman’s body is unique, and not every garment will fit like a second skin. And that’s okay. After all, perfection is not a rule of nature but a reflection of authenticity.

Our fabrics are designed with stretch and adaptability, accommodating a range of body types. Please note, slight variations in fit of 1-3 cm are normal due to the flexible nature of our materials.

To make the selection easier, every product page includes a detailed size chart tailored to that garment.

How to Measure for the Best Fit

1. Bust: Measure around the fullest part of your bust, ensuring the tape is level.
2. Waist: Wrap the tape around the narrowest part of your waist, typically just above your belly button.
3. Hips: Measure around the widest part of your hips, ensuring the tape stays straight and level.
4. Inseam (for pants/shorts): Measure from the top of your inner thigh down to your ankle or preferred length.

For accurate results, measure against bare skin, keep the tape snug but not tight, and ask for help if needed.

Once your order ships, we’ll provide tracking information to keep you updated.

Standard Shipping (Standart): (7-14 days globally) Free on every order

Express Shipping (Premium): comes with a surcharge - Free on orders above 400$ (3-7 days Globally).

Returns Made Simple

We want you to feel completely satisfied with your Lumea purchase. If something isn’t right, here’s how you can make a return:

We accept returns within 30 days of receiving your order, provided the item is unworn and in its original condition.

How does it work?

Step 1. fill out a return online form Include >FROM HERE<

Step 2. Once your return is approved, you'll receive instructions and a shipping label

Step 3. Refunds will be issued to your original payment method within 3-7 business days after we’ve received and inspected your return.

Want to exchange? Contact us, and we’ll help you find the perfect replacement.

Need Help?
Email us at support@lumea.shop

We understand how important the perfect fit is. That’s why we offer hassless & free size/fit exchanges within 28 days of receiving your order. Simply return the item, and we’ll send you the new size at no extra cost.

**If additional exchanges are required, the cost of shipping will be covered by the customer. We’re here to assist you at every step to ensure your satisfaction. **

Our Sustainability Values

At the heart of our sustainability plan lies a set of principles that guide every decision we make:

✔ Quality over Quantity: Fewer, better pieces designed to stand the test of time.

🫂 Respect for People: Honoring the workers who bring our designs to life

♻ Responsible Innovation: Prioritizing methods and materials that align with long-term environmental health.

👁️‍🗨️ Transparency: Sharing our journey openly, from concept to creation, so you know exactly what you’re investing in

to read the full plan >>clickhere<<

Your security is our priority. Our site is protected with SAN SSL certification, ensuring encrypted connections and safeguarding your data. We also perform comprehensive encryption updates five times annually for enhanced protection and peace of mind !

We make it easy for you to track your Lumea order every step of the way.

As soon as your order is fulfilled, you’ll receive an email with your unique tracking number and a direct link to follow your package. This ensures you stay informed about your delivery’s progress, from our warehouse to your doorstep.

If you haven’t received your tracking email within 48 hours of placing your order, please check your spam folder or reach out to our customer service team for assistance